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Returns

Your satisfaction is our priority. If a product arrives and you’re not satisfied, you may return it under these conditions.

  1. Items are undamaged and unopened non-custom goods - in this case, we’ll issue you a full credit within the current billing period that we have received the returned goods.
  2. Items can be returned by our delivery truck, your own internal system, or by return authorization via UPS.

Evergreen Computer Products Return Procedure

  1. Contact us for a Return Authorization (RA) as soon as it is determined that an incorrect or defective product has been received. The correct product will be shipped immediately.
  2. Upon receipt of the RA, the product is returned to Evergreen, as described in the instructions on the RA at no charge to you.